Privacy Policy

Who We Are
Our website, Ronald’s Tree Service, is dedicated to providing top-quality tree care services. Your privacy is important to us, and this policy outlines how we collect, use, and safeguard your personal information.

What Personal Data We Collect and Why We Collect It

• Requesting Quotes via Jobber
  We use Jobber to manage service requests and quotes. When you request a quote through our website, Jobber collects your name, email address, phone number, and any relevant details you provide regarding your service request. This information is used solely for the purpose of providing you with an accurate quote and facilitating communication about your requested services.
  You can review Jobber’s privacy policy here for more details on how your information is handled within their platform.

• Comments
  If our website allows comments, we collect the data you provide in the comments form, including your IP address and browser information, to help with spam detection. 

• Media
  If you upload images to the site, avoid uploading images containing embedded location data (EXIF GPS). Visitors can extract this data from images if it’s available, so we recommend removing any sensitive location information before uploading.

Cookies

• If you leave a comment, you can opt to save your name, email, and website in cookies for your convenience. These will be stored.
• We may set a temporary cookie when you visit our login page to check if your browser accepts cookies. 

Embedded Content from Other Websites
Articles or pages on our site may contain embedded content, such as videos, images, or articles, from other websites. Embedded content behaves as if you have visited the source website, which may collect data, use cookies, and track your interaction with the embedded content. Please review the privacy policies of these external sites for more information.

Who We Share Your Data With

• We do not sell or share your personal data with third parties. However, if you request a password reset, your IP address may be included in the reset email for security purposes.
• Jobber will collect data when you sign up for a quote through our platform. You can view Jobber’s privacy policy for detailed information about their data handling practices.

How Long We Retain Your Data

• If you leave a comment, the comment and its metadata are retained indefinitely to streamline future interactions.
• For users who register on our site (if applicable), personal information provided in their user profiles will be stored as long as needed for the purposes outlined, unless deletion is requested.

Your Rights Over Your Data
If you’ve created an account or left comments, you may request an exported file of the personal data we hold. You can also request that we delete your data, with the exception of any data we are legally required to retain for administrative, legal, or security reasons.

Where Your Data is Sent
Visitor comments may be checked through automated spam detection services. Additionally, some data may be stored on external servers to maintain site functionality and service requests.

How We Protect Your Data
We take appropriate technical measures to protect your personal information, including encryption, secure servers, and regular security checks, ensuring that your data is safe from unauthorized access or disclosure.

SMS Privacy Policy

 

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By providing your mobile phone number to Ronalds Tree Service (“Ronalds Tree Service”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Ronalds Tree Service. Standard message and data rates may apply. Please contact your mobile carrier for details. 

 

OPTING OUT

You may opt out of receiving SMS messages from Ronalds Tree Service at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.  You may also request to opt out by contacting us directly at the email address listed on this site. 

 

USE AND PROTECTION OF MOBILE INFORMATION 

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Ronalds Tree Service will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive. 

 

CONSENT AND ACCEPTABLE USE 

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.  You can view our Acceptable Use Policy below. 

SMS Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Ronalds Tree Service (“Ronalds Tree Service,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services. 

Consent Requirements

Obtaining Consent:
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes: 

• A clear, affirmative opt-in (e.g., checking a box or submitting a web form). 
• Disclosure of the type and frequency of messages. 
• A link to this AUP and our Privacy Policy. 

You must retain a record of consent, such as a timestamp or signed agreement. 

Sample Opt-In Language 

“By checking this box, you consent to receive text messages from Ronalds Tree Service regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.” 

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent. 

Identification

All outbound messages must clearly identify Ronalds Tree Service as the sender, unless they are part of an ongoing conversation initiated by the recipient. 

Message Content Restrictions 

You may not use our Services to send or facilitate content that includes: 

Unsolicited or Spam Messages 

• Advertising or promotional messages without explicit user consent 
• Purchased phone lists or shared third-party consents 

Illegal or Restricted Content s 

• Child exploitation material 
• Hate speech or incitement to violence 
• High-risk financial services (e.g., payday loans, crypto schemes) 
• Debt relief or credit repair services 
• Cannabis, CBD, or other controlled substances 
• Prescription drugs without a license 
• Gambling or betting content 
• “Make-money-fast” or deceptive income claims 

SHAFT Content 

• Sexually explicit material 
• Hate-based content 
• Alcohol promotions 
• Firearms and ammunition sales 
• Tobacco or vaping products 

Fraudulent or Malicious Content 

• Phishing or impersonation 
• Malware, spyware, or viruses 

Evasion and Abuse

You may not: 

• Use URL shorteners from shared public domains (e.g., Bit.ly) 
• Misspell keywords or evade detection filters intentionally 
• Send similar messages from multiple numbers (“snowshoeing”) 
• Alter headers or spoof sender identity 

Frequency and Reconfirmation 

If you send recurring messages, you must: 

• Inform users of the frequency 
• Include regular reminders about opt-out options 
• Reconfirm consent periodically as required by law 

Enforcement 

Violations of this Policy may result in: 

• Warning or temporary suspension 
• Termination of access to messaging services 
• Reporting to telecommunications carriers and regulatory bodies 

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version. 

Privacy and Data Usage 

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.  For questions about this Policy, contact us at the email address listed in the footer of this website. 

SMS Terms & Conditions 

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Ronalds Tree Service, (“Ronalds Tree Service,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms. 

Brand Name 

Ronalds Tree Service

Types of Messages You May Receive 

By opting in, you may receive: 

• Appointment reminders 
• Account notifications 
• Product or service updates 
• Customer support communications 
• Promotional and marketing messages (only if consented to) 

Message Frequency 

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in. 

Message and Data Rates 

Standard message and data rates may apply. Please contact your carrier for details. 

Opt-Out Instructions 

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. 

Customer Support 

• Text HELP for assistance 
• Email: Listed in the footer of this site
• Call: Phone number listed in the footer of this site

Privacy & Data Use 

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details. 

Changes to Terms 

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.