Privacy Policy

Who We Are
Our website, Ronald’s Tree Service, is dedicated to providing top-quality tree care services. Your privacy is important to us, and this policy outlines how we collect, use, and safeguard your personal information.

What Personal Data We Collect and Why We Collect It

• Requesting Quotes via Jobber
  We use Jobber to manage service requests and quotes. When you request a quote through our website, Jobber collects your name, email address, phone number, and any relevant details you provide regarding your service request. This information is used solely for the purpose of providing you with an accurate quote and facilitating communication about your requested services.
  You can review Jobber’s privacy policy here for more details on how your information is handled within their platform.

• Comments
  If our website allows comments, we collect the data you provide in the comments form, including your IP address and browser information, to help with spam detection. 

• Media
  If you upload images to the site, avoid uploading images containing embedded location data (EXIF GPS). Visitors can extract this data from images if it’s available, so we recommend removing any sensitive location information before uploading.

Cookies

• If you leave a comment, you can opt to save your name, email, and website in cookies for your convenience. These will be stored.
• We may set a temporary cookie when you visit our login page to check if your browser accepts cookies. 

Embedded Content from Other Websites
Articles or pages on our site may contain embedded content, such as videos, images, or articles, from other websites. Embedded content behaves as if you have visited the source website, which may collect data, use cookies, and track your interaction with the embedded content. Please review the privacy policies of these external sites for more information.

Who We Share Your Data With

• We do not sell or share your personal data with third parties. However, if you request a password reset, your IP address may be included in the reset email for security purposes.
• Jobber will collect data when you sign up for a quote through our platform. You can view Jobber’s privacy policy for detailed information about their data handling practices.

How Long We Retain Your Data

• If you leave a comment, the comment and its metadata are retained indefinitely to streamline future interactions.
• For users who register on our site (if applicable), personal information provided in their user profiles will be stored as long as needed for the purposes outlined, unless deletion is requested.

Your Rights Over Your Data
If you’ve created an account or left comments, you may request an exported file of the personal data we hold. You can also request that we delete your data, with the exception of any data we are legally required to retain for administrative, legal, or security reasons.

Where Your Data is Sent
Visitor comments may be checked through automated spam detection services. Additionally, some data may be stored on external servers to maintain site functionality and service requests.

How We Protect Your Data
We take appropriate technical measures to protect your personal information, including encryption, secure servers, and regular security checks, ensuring that your data is safe from unauthorized access or disclosure.